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Terms and Conditions

PACHA EXPEDITIONS RESERVATION & BOOKING POLICIES

Dear Tourists:

Thank you very much for choosing us. Please read our terms and conditions, before making your reservation. The Peruvian system of services and products sometimes differs from that of your country of origin. We recommend that you carefully read the following.

TRAVEL IN PERU:

Pacha Expeditions operates in regions where travelers may not normally expect standards of accommodation, transport, and services. However, we strive with all the diligence and ability to provide the best services for our tourists.

Travelling in Peru requires flexibility. Patience, open-mindedness, good humor and understanding that changes maybe made without notice due to circumstances beyond our control (force majeure – see below). By booking any of our tours you agree with Pacha Expeditions Travel Peru, to make the necessary changes without due responsibility.

FORCE MAYOR:

it Is any case, that Pacha Expeditions, can not solve, even with all due care, foresee or avoid. This includes events like the revolts, civil wars, terrorist activity, industrial dispute, disease, disasters or adverse weather conditions. Or any other similar event beyond our control. In this case, Pacha Expeditions Travel Peru, will not accept responsibility. And reserves the right to change, postpone or even cancel the trip (this is the last option, of course!)

TRAVEL INSURANCE:

We recommend getting travel insurance that covers the risk of accidents, medical expenses, emergency repatriation including rescue and air ambulance. We also recommend coverage related to cancellations and lost luggage. Please forward a copy/policy number to our offices.

RISKS:

​By booking any of our adventure trips (Inca Trail to Machu Picchu, Salkantay, Ausangate, Choquequirao Trek, etc.), you assume the risks associated with them. Therefore, Pacha Expeditions Travel Peru accepts no responsibility.

Sending your personal data for reservation: Passport number must be valid. Please let us know if you have or will change your passport after booking. (Inca Trail authorities are not very nice when checking passports control at Km 82) .Tarjeta student (if applicable). Must also be valid at the time of starting their Inca trail.

MAKE A RESERVATION (Deposit):

To ensure the reservation of a: Tour, Inca trail, alternative trail or tour package. You must make a payment of: 50% of the total cost. The balance will be paid upon arrival in Cusco. At our offices, the 50% deposit is non-refundable upon cancellation of your reservation.

Deposit detail per person:

  • Inca Trail to Machu Picchu: U$ 250 per person
  • Alternate Routes (Adventure) U$ 250 per person
  • Tourist program The deposit is, 50% – (according to the days of your program) of the total cost per person.

DEPOSIT CAN BE DONE THROUGH:

(1) Western Union Money Transfer Company. The transfer will be made in the names of

  • Deposit to: Javier Mendoza Zarate: ID No. 24007215. Office cusco.
  • After making the transfer you have to send the code of 10 numbers

(2) Paypal. the bank charges a commission %, to the total deposit per person. Payment should be sent to: pachatusan05@hotmail.com. We will send you your invoice and booking confirmation once we receive the deposit with your information.
PS: The increases for bank transaction commission, Paypal and Western union. Are covered by the client. Our prices are net.

(3) Wire transfer: We have this form of payment. Visa card, the transfer can be made. From any bank here. Attached the account data.

  • Account number:
  • Credit Bank of Peru: 285-25769720-1-85
  • Name: Judith Lovaton Abarca.
  • SWIFT code: BCPLPEPL.

Atencion: All transaction fees, are covered by the customer, and is not included in the prices of our tours.

Payment balance: We suggest you pay your final balance in our offices at least 48/24 hours before starting the journey or walk. Currently, we only accept cash, dollars or soles (rate of change 3.80 soles per US $ 1). We reserve the right to cancel his trip to the default in this period, if you have a delay contact the company by phone or E-mail.

CANCELLATIONS:

(1) sent to the reservation deposit is not refundable.

(2) Pacha Expeditions, must be notified of any change or cancellation of your trip as soon as they become aware of them, through e-mail or fax.

(3) Once the final balance has been paid: We will not be able to refund your money. If you cancel your trip. There is, however, part of your trip that you can use (Machu Picchu entrance fee, Train ticket, Bus ticket)

VERY IMPORTANT:

We recommend staying at high altitude (above 3000 meters – in Cusco or another high altitude city) for 3-4 days before the journey. This is in order to minimize the effects of possible altitude sickness. Also, you can help your body acclimatize by drinking plenty of fluids, adding a bit more sugar to your drinks, eating food rich in carbohydrates, avoiding alcohol and cigarettes and drink coca tea (ancient traditional leaf). Thank you for reading, our terms and conditions, enjoy this experience.

* When you confirm your reservation. You state that it is fully accepting our terms and conditions.

Note: The terms and conditions are subject to change without notice.

¡Thanks again for your choice and have a wonderful trip!